Website Privacy Policy
This Website Privacy Policy (“Privacy Policy”) sets out the privacy practices related to the use by GFS Group LLC and our affiliates ("Global Financial Screening Group", “GFS“, "GFSG", "GFS Group", “we“, “our“, “us“) of the personal information of our customers, potential customers, employment applicants, and visitors to our website at www.globalfinscreening.com.
- 1. How Does GFS Group Collect and Use My Personal Information?
- 2. How Does GFS Group Share My Personal Information?
- 3. How Does GFS Group Protect My Personal Information?
- 4. Does GFS Group Transfer My Personal Data Internationally?
- 5. For How Long is My Personal Information Retained By GFS Group?
- 6. Your Email Marketing and Cookie Choices
- 7. Your Rights
- 8. Updates To This Privacy Policy
- 9. How To Contact Us
1. How Does GFS Group Collect and Use My Personal Information?
When you subscribe to our newsletter
We collect your name, company email address, company name, and industry directly from you in order to be able to provide you with important product and industry news via email.
Our legal basis for using this personal information is your consent, which we obtain when you subscribe online. You may unsubscribe at any time via the link in the footer of our emails.
When you download a white paper, register for a webinar, request a demo, or request a conversation
We collect your name, company email address, phone number, company name, industry, and job title directly from you when you complete a form on our website.
In some cases, we provide you with a free text field so that you can submit comments to us. We ask that you do not provide additional personal information in these fields.
We use your name and contact information to send the white paper, register you for the webinar, or reach out to you to discuss our products and services or demos. We use information about your role and company to better understand our customers and potential customers and their interests in our services. Our legal basis for processing your personal information for these purposes is our legitimate interest, which includes the promotion of our business, industry, and services in response to requests from our existing or potential customers.
If you have indicated that you wish to receive marketing communications when you submit a form online, we will also use your personal information to provide you with additional information about products, services, events, and resources. Our legal basis for such outreach is your consent, and you may unsubscribe at any time via the link in the footer of our emails.
When you submit questions and feedback
If you contact us with questions or feedback, we will use your contact information (name and business email address) to respond to you. We may record and store logs and transcripts of the communication to keep track of what we discussed and for quality and training purposes.
Our legal basis for using your contact information and storing our communication with you is our legitimate interests, which include maintaining and improving customer relationships, ensuring a high level of customer support, and promoting our business and services.
For website analytics and advertising
When you visit our website, we automatically collect certain information such as IP address, geographic region, type of web browser, and information on what pages you visit. This information is used to help us analyze visitor traffic, perform statistical analysis, improve the site to provide a better experience for you, to improve our products and services, and inform our business strategy. We collect this information using various types of technology, including cookies and similar technologies. A cookie is a small text file sent to your device when you visit our website.
2. How Does GFS Group Share My Personal Information?
GFS Group uses some tools, apps, and third-party services to help us manage our business, including things like managing customer interactions, communicating with you, and storing data (including personal information). If these tools are provided by third-party vendors, we perform due diligence and use contractual measures to safeguard your data. Categories of third-party vendors with whom we share your personal information include:
- Information technology infrastructure providers (to host, provide, and support our online services);
- Data analytics providers (to analyze market trends and deliver insights that inform our business strategy);
- Customer service support providers (to provide efficient and user-friendly support options); or
- Providers of professional services, including legal, accounting, auditing, advisory (where necessary in order to support our business administration).
Additionally, in the course of operating our business, we may need to provide personal information to:
- Members of the GFS Group group of companies, only for the purposes outlined in this Privacy Policy;
- Any competent law enforcement body, regulatory, government agency, court, or other third party (e.g., our professional advisers) where we believe disclosure is necessary:
- as a matter of applicable law or regulation,
- to exercise, establish or defend our legal rights, or
- to protect your vital interests or those of any other person;
- A buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy; or
- Any other person with your consent to the disclosure (obtained separately from any contract between us).
3. How Does GFS Group Protect My Personal Information?
We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. These measures are designed to provide a level of security appropriate to the risk of processing your personal information. For example: (i) we only work with trusted technologies and vendors who are bound by contractual obligations to protect your personal information and who are assessed for information security risk prior to onboarding, (ii) we limit the number of people who can access your information to people who need to know as part of their job, (iii) we provide training to our employees on data privacy and information security; and (iv) we have in place reasonable security defenses, including malware protections, vulnerability management and recovery resilience measures.
4. Does GFS Group Transfer My Personal Data Internationally?
GFS Group is headquartered in the United States. Our third-party vendors operate in a number of countries around the world, including the United States. This means that we may process your personal information in and transfer your personal information to countries outside of the country in which you are based. These countries may have data protection laws that are different from the laws of your country (and, in some cases, may not be as protective).
Where we transfer your personal information to countries and territories outside of the European Economic Area, Switzerland, and the UK, which have been formally recognized as providing an adequate level of protection for personal information, we rely on the relevant “adequacy decisions” from the European Commission or Swiss authorities, or the “adequacy regulations” (data bridges) from the Secretary of State in the UK.
In 2001, the European Commission recognized Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) as providing adequate protection for European personal data. The decision is available here. Accordingly, for transfers of European personal information to GFS Group in Canada, GFS Group and its customers can rely on the European Commission’s adequacy decision.
Where the transfer is to a country or territory outside of the European Economic Area, Switzerland, and the UK, which is not subject to an adequacy decision, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy and applicable laws. The safeguards we use to transfer personal information are the European Commission’s Standard Contractual Clauses (and similar measures in the UK and Switzerland).
5. For How Long is My Personal Information Retained by GFS Group?
We retain the personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested, as part of an ongoing recruitment process, or to comply with applicable legal, tax, or accounting requirements).
In certain circumstances, we may need to keep your information for legal reasons after our contractual relationship has ended. The specific retention periods depend on the nature of the information and why it is collected and processed, as well as the nature of the legal requirement.
For example, we will retain your information:
- Where we are made subject to a legal obligation to do so (e.g., where we are subject to a court order or legal hold);
- Where we require access to your information in order to effectively deal with and resolve requests or complaints (e.g., where there is an ongoing complaint with respect to a service we have provided);
- To evidence compliance (e.g., we may be required to retain information about a data subject access request after the request is dealt with in case there is a subsequent complaint and the information is needed to demonstrate how the request was handled);
- In connection with litigation or regulatory matters (e.g., we would retain your information if there was an ongoing legal claim and the information was relevant to the claim; this information would be retained until the legal claim had been concluded);
- Following the conclusion of your recruitment process:
- In case of a successful application, your personal information may be retained as part of your employment file.
- In case of an unsuccessful application, your personal information may be retained so that we can make you aware of other opportunities which may be of interest to you (where you have indicated that you would like to hear from us in this way).
When we have no ongoing legitimate business need or legal reason to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Your Email Marketing and Cookie Choices
You can opt out of marketing communications from GFS Group at any time by clicking “unsubscribe” at the bottom of the e-mail or sending us a note at privacy@globalfinscreening.com. We will stop sending you marketing and promotional emails, but we will still respond to questions or requests and communicate with you about your account.
Tracking and cookies
GFS Group’s website incorporates a few commonly used tools for user experience and advertising purposes. These tools are often referred to as “cookies,” but may also include similar technologies (herein, we refer to cookies to describe technologies that collect or store information about you based on your browsing patterns and information you provide). Cookies record language preferences, for example, or let users avoid logging in each time they visit a site. Cookies can be very useful because without them, you would have to enter certain bits of your personal information each time you visit your favorite site.
GFS Group uses cookies that are necessary to make our website function, to improve performance, and to understand how you interact with our site. Some of our vendors use third-party cookies or other digital markers to help us maintain and improve our websites and deliver interest-based advertising.
7. Your Rights
Depending on where you are located and subject to applicable privacy laws, your rights regarding your personal information (which you may exercise by sending us an email at privacy@globalfinscreening.com ) may include the following:
The right to access information we hold about you
We will provide you with a copy of your personal information that we hold in an understandable format.
You also have the right to ask us about:
- the categories of personal information we’re processing
- the purposes of personal information processing
- the categories of third parties to whom the personal information may be disclosed
- how long the personal information will be stored (or the criteria used to determine that period)
- your other rights regarding our use of your personal information
The right to request we correct any inaccurate personal information about you
We will correct your personal information, and where your personal information is processed by a third party on our behalf to manage our business, we will notify them of your request.
The right to request we transfer your personal information to another entity
We will transfer your personal information to another organization, provided that we process the personal information with your consent or we have a contract with you, and where our processing is automated. We will tell you if we are unable to meet your request.
The right to be “forgotten” by us
Depending on the circumstances, you may have a right to request that we delete your personal information from our systems, and we will make commercially reasonable efforts to have your information deleted from our partners’ systems.
Where your right to deletion has arisen, there may still be some circumstances in which we are unable to comply (including where our retention of the information in question is subject to any mandatory retention specified under financial or other legislation or is needed to complete the transaction for which it was collected). If we cannot comply with a deletion request, we will provide the reason why.
The right to object to processing and require the restriction of processing
In certain circumstances, you may have the right to object to GFS Group’s processing of your personal information or request that GFS Group restrict that processing. These rights may be limited where GFS Group is permitted or required by applicable law to continue processing the data, in which case we will inform you of the basis for our continued processing.
Please note that all requests under the rights listed above may require verification procedures in order to validate your identity as required by applicable law. Any such additional information requested will be used only to validate your identity. We will endeavor to respond to your request within 30 days. Where an exemption applies (for example, where complying with a request would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights), we will tell you if we can’t meet your request for that reason. We will also inform you if we require additional time to fulfill your request, for example where the request is complex, and additional time is permitted under applicable law.
The right to withdraw consent
If we have collected and processed personal information with your consent, you may withdraw that consent at any time using the contact information provided below, under the heading “How to contact us“. Withdrawing your consent will not affect the lawfulness of any processing conducted prior to the date you withdraw consent, nor will it affect any processing based on lawful grounds other than consent.
The right to lodge a complaint regarding our use of your personal information
You have the right at any time to make a complaint about our use of your personal information, and we will do our very best to resolve any concerns you may have. You may also lodge a complaint with your local data protection authority or regulator.
8. Updates To This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, regulatory, technical or business developments. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.
9. Contact Us
If you have any questions or concerns about our use of your personal information, please contact us using the following details:
- Email: privacy@globalfinscreening.com
- Phone: (442) 222 2647